If it’s a proprietary wireless tech, you probably need that specific receiver to use your mouse. Wireless mice are also extremely good for desks with a lot of clutter on them.Īnd you can even control a computer that isn’t in the same room if you are sharing or casting the screen onto a remote display.īut what to do if you lose the USB receiver for a wireless mouse? Now, that question is hard to answer without knowing the type of wireless mouse you have. It’s really awkward to have a wire getting tangled in the sheets and covers. Maybe you’re on the couch with a laptop or using a tablet PC/ 2-in-1 on the bed. We narrowed it down to a specific HP mouse model and a HP 600 G1.Wireless mice are extremely easy to use, and they are super convenient for situations in which you aren’t using your computer on a table. I wonder if this is HPs fault or another Microsoft Update problem.Ī professional needs to understand what happened, so that it could be fixed with a certainty that it is going to work even tomorrow. Windows 7 detected and reinstalled the same stupid USB-C adapter (its obtaining driver info from Windows Update). Was prepping a new PC and had this happen with the mouse discussed here (and in the case of jeffkrueger3s post, the exact model he indicates is problematic).
One type works without issue and the other gets falsely detected as a USB-C to display port adapter. Weve found that there are two different types of the same mouse, they both have the same part numbers but the difference is the bottom shell. I have tried Solutions for multiple threads but no luck The laptop says it successfully installed device but then says driver is unavailable any help.īesides, we like to understand and to explain to our clients what happened, its the way we like to provide our IT services.Ĭan you imagine if you go run buy 50 brand new good looking and expensive mouses to your client telling them that it will solve the issue and then you realize that the problem wasnt mouse related but instead malware or other thing -).īut if youre dealing with them in bulk, then i can definitely understand spending a few hours on this topic. Ive tried all of the device manager fixes updated bios as well as reinstalled all software still not working. I believe it is greyed because it seems the device is connecting and disconnecting from the system intermittently. Have a solution for a quick fix even if your rollback driver is greyed out. Usb Optical Mouse Windows 8.1 Using TheĪll Prodesk 400 G1 Microtowers running windows 8.1 using the MOFYUO Model HP Optical Mouse that shipped with these.
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